HeightsElite Appliance Repair (we, us, or our) is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines the types of information we collect, how we use and share that information, and the rights of users of our website.

Information Collection

We collect information directly from users through our call request form. The information collected may include your name, phone number, email address, and any other details you provide. We do not process transactions or handle any credit card information on our website.

We also collect non-personal browsing data through cookies and web beacons. This data includes your IP address, browser type, and the times you access our site. This information is used to improve your experience and optimize our website’s performance.

Use of Information

By contacting us through phone calls or submitting a service request form, you consent to us and our partners reaching out via phone, email, or text for service-related purposes. The information you provide enables us to respond to your inquiries and service requests effectively.

We use non-personal browsing data to analyze trends and improve our website's user experience. This data helps us understand how visitors interact with our site and allows us to make necessary enhancements.

Information Sharing

Your personal information may be shared with our trusted partners to fulfill service operations and requirements. We partner with other businesses to provide high-quality service, and it is essential to share specific details to ensure these operations are successful.

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted partners as necessary to operate and provide services.

User Agreement

By using our website, you agree to waive your right to sue or take any legal action against HeightsElite Appliance Repair beyond direct negotiation for any disputes relating to the website or our services.

In the event of any claims, you agree that the maximum compensation you can pursue is limited to $100. Furthermore, you will bear your own legal fees and expenses associated with any disputes.

Contact Information

If you wish to opt-out of communications or have any questions about this Privacy Policy, please contact us at (626) 248-8830.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically for any updates.

This policy was last updated on [date].